Windows XP Professional Upgrade is back in stock with a new SKU (LS-44299) and description.

What does this mean?

Terminal Services User and Device CALs have returned with the same SKU however they are no longer recognised by these names. Their new name and product descriptions which have been updated on the site are as follows

Windows Terminal Services User CAL --> Windows Remote Desktop Services User CAL
Windows Terminal Services Device CAL --> Windows Remote Desktop Services Device CAL

The fixed price IT support model is an interesting model for nonprofits looking to outsource their IT support particularly for the maintenance aspects, because a budget is agreed upfront.

It is based on a relationship to create high systems performance or “up time”. There is no advantage for the supplier when systems fail, because each call out is a cost to them. This is different to the usual Break / Fix IT support model which is based on hourly fees for installations and then call out fees with after hours being the killer when something breaks. It also promotes proactive IT support with a long term roadmap which can adjust to the changing needs of this sector.

Case study:
Deb Ryan; CEO of Playgroup NSW said about their supplier of fixed price IT support – FOCUS BT,  “It’s like having your own IT department but better. They’re really in tune with our needs and budget.

They also educate us to make informed decisions.  To discover you can save some of such a tightly held budget when we need so many things, is a wonderful feeling.”  Read more..

FOCUS Business Technologies were early adopters of this fixed price model for Sydney, Melbourne and now Brisbane. They have found that this model has created absolute client retention. FOCUS builds a relationship which is about longevity, trust, reliability and flexibility.

Owner Chris Voukidis says, “It’s about peace of mind – risk mitigation to minimise down time which means greater productivity”. FOCUS have had a strong presence in the nonprofit sector. They are also strong in finance and insurance sectors because they know security.  They support small to large organisations of 5 to 300 staff. Owner, David Woo says, “We like the fixed IT support model because we build a relationship and feel part of enabling our clients to achieve their goals.”

FOCUS BT have a special offer through DonorTec for nonprofits:

1. If you register with FOCUS BT before 15 October you go into the draw for a $2000 audit (2 day audit) of your current network and computer systems. Drawn on October 16th 2009. Winner will be contacted and announced in the DonorTec Newsletter.
2. PLUS all registrants with FOCUS will get 50% off an IT audit/ health check booked by 31 October 2009.

Register your interest with Focus BT today for the DonorTec special offer at http://www.focusbt.com.au/Promo.htm

Improve your fundraising by going online

Non-profits are increasingly looking for more effective and efficient ways to raise funds, particularly in the current economic climate. Sending direct mail to elicit donations is no longer very effective, as 65% of Australians don’t respond to this method at all¹. Research also shows that it costs charities 10 times more to acquire donors using offline versus online methods².

As a result, non-profits are turning to the web to accept donations, with global online giving surpassing US $20 billion³. Experience shows that moving online can help non-profits lower the cost of acquiring new donors, double the average donation value, attract a younger donor base, and streamline the payment administration process.

PayPal is an online payment service that enables non-profits to receive donations and payments online easily and safely. More than 100,000 non-profit organisations around the globe, including Connecting Up Australia, rely on PayPal to process funds. In 2008 alone, PayPal helped non-profits raise more than US $850 million in online donations.

As PayPal is Australia’s preferred way to pay online⁴ with more than 5 million accounts in Australia and 193 million accounts worldwide, non-profits can also tap into a broad donor base.

It’s easy for a non-profit to start accepting online donations with PayPal. Connecting Up is giving the chance for two organisations from the first 20 that sign up for a PayPal account through the Connecting Up referral process to win an iPod Touch. To find out how, please visit www.connectingup.org/paypal.

To see why PayPal is connecting Up and donortec online payment  provider  click here

^{1 Giving Australia Report 2005
2 2007 Kintera survey of 1100 non-profits
3 Source: tedhart.com and Harvard University Initiative on Social Enterprise ©2008 Ted Hart
4 When compared to other online payment systems and individual credit card brands, Nielsen Online Consumer Report 2H 2008}

How do I update my organisation’s address and/or registered email address?

If you would like to update the physical location and/or the registered email addresses for your organisation where you receive direct communications from us regarding product fulfilment and licensing, we require an "address clarification letter". This is a signed letter, from the CEO/Chairperson of your organisation on an official letterhead that addresses the applicable points listed below:

Please scan then email the letter to DonorTec Registrations at donations@donortec.com.au or send a fax of this letter to DonorTec Registrations on 08 8311 5213 and/or mail the original to:

DonorTec
GPO Box 11017
Adelaide SA 5001

Once this has been received by DonorTec, we can update your organisation’s records.

Why don’t the number of Microsoft products I ordered equal the number of disks I have received?

You should only ever receive one media kit for each title you have ordered. The volume licence keys you access from following the instructions in the Microsoft Open Licence Confirmation Email that is sent to your organisation’s registered email address will allow you to go about licensing your ordered products.

For example if you have ordered 5 licences of Office Professional Plus 2007 you will be able to install the same media kit on 5 different computers entering the same volume licence key when prompted.

Success! DonorTec is fast approaching 200 followers and we thank our growing community for your tweets - they are very much appreciated. Each 4GB iPod shuffle winner has been notified. For those of you not (yet) receiving our tweets the winners are @rossdawson @musicwa and @trekpenchant

Congratulations DonorTec followers and if you aren’t already following us make sure you

While you are at it feel free to visit us at Facebook www.facebook.com/DonorTec

As some of you already know we have added a supporters page to our website http://www.donortec.com.au/supporters We would like to acknowledge those of you that continue to promote the DonorTec program to your networks. We understand you may be selflessly promoting the DonorTec program but have not been officially recognised for your efforts.

We would love to add your organisation to our supporters page. All we require is:

Furthermore if you wish to promote DonorTec’s services we have created specifically designed pages to help you do so at Help Us Promote

Again we thank you for your continued support and look forward to serving you in the future.