Training: get the ICT skills you need

The section on ICT planning showed how a basic ICT skills analysis can help identify gaps in the skills of your team.

The next stage is to prepare a plan for acquiring those skills, and keeping them up to date.

Getting the most from ICT means being confident about using your skills, as that confidence forms the basis for learning new skills.You may not know much about technical issues, but if you’re a regular user of a word processor, spreadsheet or the Internet then you have a lot of knowledge and skills to build on, and you just need the confidence to use them.

Confidence is bred by familiarity and confirmation that you know what you’re doing. Formal training courses provide an excellent bedrock for this, but informal learning is also a key part of your training plan: look for opportunities to share skills, swap tips and help solve problems as they arise.

Page Author: Sam Barnes http://www.ncvo-vol.org.uk/advice-support/ict