Ordering and Delivery

• Must know information for organisations ordering Microsoft products:
• When can I expect to receive my order?
• How do I place an order ?
• My organisation has multiple branches. How can I order products for these separate locations?
• Refund and returns policy
• I want to order from multiple partners
• What is a title?
• What is a Seat?
• How do I update my organisation's address ?
• Can I cancel an order that has been placed?
• Can I find out what my organisation has already ordered ?
• How can I check the status of my order ?
• Can you ship outside Australia ?
• Can my shipping address be different to the location of my organisation? Can you ship to a post office box?
• The product I would like to request is listed as "out of stock" or "temporarily out of stock." When will it be back in stock?
• Can I order by phone?
• What products should I order
• What can I do if I still have a question about my order ?
• Ordering
• Why haven't I received all the products I ordered ?
• Are there charges for delivery ?
• How often and how much can I order from each of your partners