General
Eligibility
Processing
Support
Ordering
Licence Renewals
Refunds & Returns
More about Bytes of
Learning
General
What is the Bytes of Learning Donation Program?
As part of Bytes of Learning’s commitment to the voluntary
sector, Bytes of
Learning will be expanding its donation program to better serve the
nonprofit
communities in Australia.
The Donations program is designed to meet the needs of
small non-profits and to ensure they have access to Bytes of Learning
technology they need to achieve their missions. By researching and
working with
small non-profits, there is an understanding of which products are most
valuable to them and the appropriate number of licences to make
available.
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Eligibility
How can I find out if my organisation is eligible?
Please click here top be taken to the Bytes of Learning restriction and eligibility criteria.
Processing
How soon will we receive the donation?
Once your order has been accepted and processed, the normal turnaround
time is
up to 10 days. You will receive an email from Bytes of Learning to the registered email address stating the license key and instructions for you to download the setup file for your ordered product.
Support
What should I do if I require support?
Online technical support and FAQs are available at no charge
at www.bytesoflearning.com but only for technical issues. Any issues to
do with
unlock codes or licenses must be directed to DonorTec support.
Ordering
How many products can I request?
During one fiscal year (1st July - 30th June) an organisation may request a
single donation.
Licence
Renewals
What should I do if I need to renew my licences?
Your renewal is not required. The licenses are yours to use in
perpetuity.
Refunds & Returns
What
should I do if I want to return my order?
Returns cannot be accepted for this donation program.
More
about Bytes of Learning
How do I learn more about Bytes of Learning?
Please visit their web site at http://www.bytesoflearning.com.
